About Us


Since 1999 the netFORUM Users Group has been and remains independent of the vendor (Abila/Community Brands, previously Avectra). We are entirely staffed by volunteers who work at organizations utilizing the netFORUM software. Our tag line is “Advocacy and Education Through Participation.” Our primary mission is to promote the education of members in netFORUM and its nuances, and represent those members with any shared concerns to Community Brands.

We use our member dues to support our Quarterly Meetings at which we have educational sessions, networking with peers and an opportunity to interact with Abila/Community Brands staff including executives. For each quarterly meeting we prepare a list of questions for Community Brands -- these are often questions that users would not normally ask and involve delicate or controversial topics. This open forum gives the group a chance to advocate for our members and forces Community Brands to respond to the community as a whole.

Additionally, we hold two member only conferences each year:

  • Accounting Symposium – this event in its sixth year brings together users of the Accounting and related modules and discusses topics relevant to that arena. One of the top topics the last couple of years has been interfacing with the payment processor vendors Vantiv and Sage. Other topics include batch reconciliation and reporting.
  • Developer Deep Dive – this is the premier event for developers extending netFORUM. Topics include using the netFORUM Toolkit to customize the netFORUM environment, various integrations (ie SAML) and upcoming changes in the development environment (ie new Form Designer and Deployment tool).

Also, if you plan on sending staff to the yearly Xperience Conference (formerly AUDC), we partner with Community Brands to offer a discount per registrant only available to our members. Depending on how many of your staff attend, this benefit alone could recoup your dues.

We have a very active community with more than 650 individuals in over 200 organizations, and 9,000+ discussion threads in our primary community (netFORUM Enterprise). Many of our member organizations have been members for more than 10 years! They know that their @ug dues have been repaid many times over in advocacy, information, education and discounts.

You may have noticed our logo @ug. We held a contest to come up with a logo many years ago and this was the winning design. Our group was first formed as the Ablaze Users Group and was loosely based on the list serv for users of the Ablaze Membership Suite. Then Ablaze merged with TASS and became Avectra and we re-branded as the Avectra Users Group. Then Avectra was bought by Abila but we remained the Avectra Users Group. Community Brands then purchased Abila and we re-branded again as the netFORUM Users Group.

If you have questions about joining the netFORUM Users Group, please contact our Membership Team: membership@netforumusersgroup.org or Matt Forrest, President: president@netforumusersgroup.org.